What our customers say

"Still happy I used them — the welcome pack landed later than expected."

"Owen kept it simple and nothing to complain about on my side."

"Dealer conversations before this had already worn me out. Most of it was handled well. The only snag was that the initial paperwork round took a touch too long. We went for the Ford Fiesta in the end and it has been spot on for school runs and weekend football."

"I would point another buyer their way and best quote I found without the usual nonsense."

"Honestly it was easy, exactly how this should be done."

"Would still recommend them — the welcome pack landed later than expected."

"I needed someone to be clear, quick, and normal. The portal login glitched once, support sorted it in 41 minutes, and that was that. That was basically the whole experience."

"Would have been five if the first update took longer than it should have. The quote stayed exactly where it started rather than growing mystery fees halfway through. Still a decent experience in the round."

"I was half expecting this to turn into admin soup. Insurance came in about £167 lower than I'd budgeted, which helped the whole deal make sense. The SEAT Arona has been a very good fit for motorway miles to client meetings. I would point another buyer their way."

"No major complaints from me. Marek talked me through the contract in plain English instead of reading at me. I just knocked one star off because the welcome pack landed later than expected."

"For me it was straightforward, the kind of service that keeps you coming back."

"Tariq kept it simple and exactly what I needed."

"The dealer route had already drained me. This was the opposite of that. The portal login glitched once, support sorted it in 18 minutes, and that was that. It was just well handled from end to end."

"No messing about here — exactly how this should be done."

"Mostly tidy — the courier window could have been tighter."

"The quote made sense straight away, would use them again."

"I did not need a sales pitch, I needed competence. Niamh sent over a video walkaround before I signed and it answered the bits I was actually worried about. I was unsure until delivery day, but the Audi A3 has won me over quickly. Five stars from me without any theatre around it."

"Would happily use them again and they did the simple things properly."

"No hard sell at any point. Maintenance cover spared me a service and a pair of wipers plus a service visit. It all felt very normal and competent, which I mean as a compliment."

"From my side it was easy, a very clean experience overall."

"Very smooth from start to finish — exactly what I needed."

"For tight town parking, the bmw x1 has been exactly the right tool, but the app needed one extra nudge at the start."

"It was just well handled from end to end and delivery turned up exactly when promised."

"In the end it was well handled, one of the few things lately that just worked."

"I needed someone to be clear, quick, and normal. Marek answered a Saturday call before 9.15am and sounded awake enough to help. That was basically the whole experience."

"The paperwork came through when they should and exactly what I needed."

"I only wanted something simple and well run. They reworked the mileage to 18,000 a year instead of pushing a generic figure. The Toyota Yaris arrived exactly as specced, which shouldn't feel rare but somehow does. It all felt very normal and competent, which I mean as a compliment."

"Overall it was well handled, exactly what I needed."

"Tariq was helpful, the welcome pack landed later than expected."

"Still pleased overall — the courier window could have been tighter."

"I did not need a sales pitch, I needed competence. Most of it was handled well. The only snag was that there was one small wobble with the handover time. The BMW 1 Series arrived exactly as specced, which shouldn't feel rare but somehow does."

"Sam kept it simple and exactly how this should be done."

"No messing about here — would recommend them without overthinking it."

"Would be happy to do the next one with them too and nothing got messy halfway through."

"I did not need a sales pitch, I needed competence. I got the feeling they had actually read my situation rather than dropping me into a template. For rainy nursery drop-offs, the SEAT Ibiza has been exactly the right tool. It made a stressful job feel oddly easy."

"Pretty good overall and definitely better than the dealer chat I had before. Dan caught a discount I qualified for before I had to ask the question myself. Minor gripe: the first confirmation email went into silence for a bit."

"The car side of this has been great. The admin side had one wobble because the early communication was a little patchy. The small issue never outweighed the good bits."

"Five stars from me without any theatre around it and updates were regular without me having to ask."

"No hard sell at any point. Chloe talked me through the contract in plain English instead of reading at me. Genuinely glad I ignored the dealer route and did this instead."

"Good experience overall. Even the boring admin bits were quicker than the last dealership experience I had. Only reason it is four not five is delivery timing moved once. It was decent overall and the car has been spot on."

"I needed someone to be clear, quick, and normal. Liam talked me through the contract in plain English instead of reading at me. That was basically the whole experience."

"From my side it all made sense, properly handled from start to finish."

"In the end it all made sense, a very clean experience overall."

"Solid enough from my side but the courier window could have been tighter."

"For me it was smooth, properly handled from start to finish."

"In the end it was straightforward, would send a mate their way."

"Good, clear service throughout — would recommend them without overthinking it."

"Aisha kept it simple and glad I went with these."

"Mainly good — the app needed one extra nudge at the start."

"Honestly it was straightforward, exactly what I needed."

"Honestly it was easy, worth the five stars."

"Would happily use them again and it felt like dealing with adults."

"In the end it was straightforward, exactly what I needed."

"The updates came through when they should and would recommend them without overthinking it."

"I had already wasted enough time with dealer back and forth. They arranged charger installation for the week after delivery. Ended up with the Mini Cooper and it has slotted straight into motorway miles to client meetings. This is how the whole thing should work."

"Delivery turned up exactly when promised, one of the few things lately that just worked."

"Ended up with the bmw 3 series and it has slotted straight into airport collections and worth the five stars."

"It never felt like a sales routine, properly handled from start to finish."

"Pretty decent overall — the portal login was a bit annoying on day one."

"Better than I expected — worth the five stars."

"It was just well handled from end to end and no mystery fees appeared later."

"For me it all made sense, the easiest part of my month."

"The quote stayed simple and would use them again."

"Would still recommend them — the first update took longer than it should have."

"I was half expecting this to turn into admin soup. Aisha caught a discount I qualified for before I had to ask the question myself. The Porsche Macan feels better judged in real life than it did on paper. The whole process felt properly looked after."

"No hard sell at any point. They handled the awkward timing with my old insurer better than the insurer did. It was just well handled from end to end."

"I was mostly bothered about cost, timing, and not being messed about. Maintenance cover spared me a service and one tyre and a wheel alignment. The Nissan Juke feels better judged in real life than it did on paper. I would point another buyer their way."

"No hard sell at any point. Jodie caught a discount I qualified for before I had to ask the question myself. Nothing flashy, just really well done."

"Owen kept it simple and happy to leave a review for this one."

"That is about as clean a buying experience as I've had and no mystery fees appeared later."

"Very smooth from start to finish — would recommend them without overthinking it."

"Liam kept it simple and the car has been spot on so far."

"Dan was the first person who made the whole thing feel straightforward. They arranged charger installation for the same fortnight. The whole process felt properly looked after."

"Would still recommend them — the courier window could have been tighter."

"Settled on the cupra formentor after a long shortlist and it fits the brief properly and would use them again."

"Good experience overall. Road tax being handled automatically was one less admin job hanging over me. Only reason it is four not five is the portal login was a bit annoying on day one. The important parts were done properly."

"No hard sell at any point. The delivery handover took about 18 minutes and included phone pairing plus the practical controls. Would be happy to do the next one with them too."

"Everything important was still done properly — the early communication was a little patchy."

"I had already wasted enough time with dealer back and forth. WhatsApp updates meant I could ask silly questions between meetings and still get useful answers. We went for the Mini Countryman in the end and it has been spot on for wedding kit and long Saturdays. It was just well handled from end to end."

"Not much to say really, which is a good sign. They handled the awkward timing with my old insurer better than the insurer did. Settled on the Fiat 500e after a long shortlist and it fits the brief properly."

"I needed someone to be clear, quick, and normal. They checked the spec line by line before placing the order so I didn't get caught by an avoidable mistake. That was basically the whole experience."

"I was replacing a car at exactly the wrong time. Even the boring admin bits were quicker than the last dealership experience I had. A month in and the Porsche Macan is doing exactly what I needed it to. It was just well handled from end to end."

"Best quote I had, but more importantly nobody moved the goalposts. The V5 and handover paperwork were dealt with without me having to play detective. Settled on the Dacia Duster after a long shortlist and it fits the brief properly."

"The dealer route had already drained me. This was the opposite of that. They beat my local dealer by £23 a month on like-for-like spec. Exactly the sort of service you hope for and rarely get."

"Good overall but the courier window could have been tighter."

"Marek was helpful throughout. I just wish the early communication was a little patchy. Everything after that was pretty tidy."

"The admin never turned into a headache, exactly what I needed."

"The important things were done properly. Ended up with the Ford Fiesta and it has slotted straight into motorway miles to client meetings. I only held back a star because delivery timing moved once."

"The main experience was solid — there was one small wobble with the handover time."

"Overall it all made sense, properly handled from start to finish."

"The handover came through when they should and would send a mate their way."

"Good experience overall. They flagged a lead time of 16 weeks and then beat it by 1 week. Only reason it is four not five is the first confirmation email went into silence for a bit. I would use them again, just with that one note."

"Solid enough from my side but the initial paperwork round took a touch too long."

"No hard sell at any point. They reworked the mileage to 26,000 a year instead of pushing a generic figure. Exactly the sort of service you hope for and rarely get."

"The quote stayed simple and glad I went with these."

"Nothing flashy, just really well done and it all felt very straightforward."

"Best quote I had, but more importantly I never felt like I was being worked. A competitor was charging more and Chloe matched the better deal within 53 minutes of seeing the email. A few weeks in, the Volvo EX30 still feels like the right call rather than an impulse."

"The cupra formentor now handles all the dull daily stuff a car has to nail without ever feeling like hard work and nothing to complain about on my side."

"The handover was quick and useful, the kind of service that keeps you coming back."

"Clear answers from the first call, would send a mate their way."

"Marek was the first person who made the whole thing feel straightforward. The V5 and handover paperwork were dealt with without me having to play detective. It made a stressful job feel oddly easy."

"The updates came through when they should and really happy with how it went."

"Exactly the sort of service you hope for and rarely get and it never felt like a sales routine."

"I was mostly bothered about cost, timing, and not being messed about. My cancelled first order was refunded cleanly with no argument and no random deductions. The Nissan Qashqai has been a very good fit for wedding kit and long Saturdays. It all felt very normal and competent, which I mean as a compliment."

"Everything after the first enquiry felt organised. They flagged a lead time of 16 weeks and then beat it by 1 week. The Tesla Model 3 has slotted in exactly as hoped."

"Best quote I had, but more importantly nobody moved the goalposts. Road tax being handled automatically was one less admin job hanging over me. The Honda CR-V now handles hospital runs without ever feeling like hard work."

"Tariq kept it simple and would send a mate their way."

"Five stars from me without any theatre around it and it never felt like a sales routine."

"No major complaints from me. Tariq answered a Saturday call before 8.30am and sounded awake enough to help. I just knocked one star off because the first update took longer than it should have."

"Aisha kept it simple and would recommend them without overthinking it."

"They did the simple things properly, properly handled from start to finish."

"Really easy overall — made the whole thing easy."

"For me it was well handled, nothing to complain about on my side."

"Pretty smooth in the end but the first confirmation email went into silence for a bit."

"The paperwork stayed simple and would use them again."

"Good experience overall. Aisha answered a Saturday call before 9am and sounded awake enough to help. Only reason it is four not five is the app needed one extra nudge at the start. Still a good experience overall."

"The ford focus now handles airport collections without ever feeling like hard work and exactly what I needed."

"Overall it was smooth, a very clean experience overall."

"For supplier runs before opening, the renault megane e-tech has been exactly the right tool, but the first update took longer than it should have."

"Pretty decent overall — the welcome pack landed later than expected."

"Updates were regular without me having to ask, nothing to complain about on my side."

"I had very little patience left after the last car situation. Maintenance cover spared me a service and a pair of wipers plus a service visit. Ended up with the Citroen e-C4 and it has slotted straight into supplier runs before opening. That is about as clean a buying experience as I've had."

"Good enough that I'd still recommend it — the early communication was a little patchy."

"I was replacing a car at exactly the wrong time. Most of it was handled well. The only snag was that the portal login was a bit annoying on day one. The BMW X1 feels better judged in real life than it did on paper."

"Best quote I had, but more importantly I never felt like I was being worked. They arranged charger installation for the same fortnight. Ended up with the Renault Megane E-Tech and it has slotted straight into tight town parking."

"I wanted a calm process more than anything. The affordability decision came back on the real monthly picture rather than just hammering my file. The Honda CR-V has made the daily grind noticeably easier."

"The updates stayed simple and made the whole thing easy."

"My bar was pretty low going in. Marek answered what I asked, kept the paperwork readable, and never overcooked it. Exactly the sort of service you hope for and rarely get."

"Really easy overall — exactly how this should be done."

"Very smooth from start to finish — would use them again."

"Pretty smooth in the end but delivery timing moved once."

"I needed someone to be clear, quick, and normal. Renewal options were outlined early enough that I could think about them without any hard sell. That was basically the whole experience."

"Not much to say really, which is a good sign. The paperwork arrived in one tidy pack with the important bits easy to spot. For rainy nursery drop-offs, the Porsche Macan has been exactly the right tool."

"I was replacing a car at exactly the wrong time. The V5 and handover paperwork were dealt with without me having to play detective. The VW ID.4 turned up cleaner than my last two dealer handovers combined. I would point another buyer their way."

"Ended up with the mercedes gla and it has slotted straight into two-child-seat duty, but the first confirmation email went into silence for a bit."

"From my side it was straightforward, the car has been spot on so far."

"Dealer conversations before this had already worn me out. Even the boring admin bits were quicker than the last dealership experience I had. The Land Rover Discovery Sport turned up cleaner than my last two dealer handovers combined. The car is on the drive and I have no regrets."

"For me it was straightforward, would send a mate their way."

"Best quote I had, but more importantly the numbers stayed put. Maintenance cover spared me a service and two tyres. The Audi A4 has been a very good fit for all the dull daily stuff a car has to nail."

"Tariq was helpful, the app needed one extra nudge at the start."

"Best quote I had, but more importantly the process stayed clear. My cancelled first order was refunded cleanly with no argument and no random deductions. Ended up with the Kia Picanto and it has slotted straight into two-child-seat duty."

"The whole process stayed simple and exactly how this should be done."

"Happy enough with it but the early communication was a little patchy."

"I needed someone to be clear, quick, and normal. They reworked the mileage to 12,000 a year instead of pushing a generic figure. That was basically the whole experience."

"The main experience was solid — the first confirmation email went into silence for a bit."

"Price stayed exactly where it started, the kind of service that keeps you coming back."

"Everything after the first enquiry felt organised. They reworked the mileage to 18,000 a year instead of pushing a generic figure. The VW Golf has slotted in exactly as hoped."

"The car is on the drive and I have no regrets and no mystery fees appeared later."

"Genuinely glad I ignored the dealer route and did this instead and they got on with it without theatrics."

"Not much to say really, which is a good sign. They flagged a lead time of 6 weeks and then beat it by 1 week. We went for the Toyota C-HR in the end and it has been spot on for rainy nursery drop-offs."

"Good experience overall. The paperwork arrived in one tidy pack with the important bits easy to spot. Only reason it is four not five is the first update took longer than it should have. A solid four-star experience for me."

"I had very little patience left after the last car situation. When the delivery date shifted by 2 days they told me immediately instead of letting me chase. A month in and the Porsche Macan is doing exactly what I needed it to. It was just well handled from end to end."

"They did the simple things properly, the car has been spot on so far."

"In the end it was easy, the car has been spot on so far."

"It all felt very straightforward, nothing to complain about on my side."

"The handover was quick and useful, one of the few things lately that just worked."

"The dealer route had already drained me. This was the opposite of that. Maintenance cover spared me a service and two tyres. Would be happy to do the next one with them too."

"The dealer route had already drained me. This was the opposite of that. Their callback landed 17 minutes after I requested it, which genuinely surprised me. The whole process felt properly looked after."

"It was all a lot less painful than the dealer route, the easiest part of my month."

"The car side of this has been great. The admin side had one wobble because the portal login was a bit annoying on day one. Still a good experience overall."

"Better than I expected — far better than the dealer experience I had before."

"Still happy I used them — the courier window could have been tighter."

"I would point another buyer their way and the process was calm from start to finish."

"Not much to say really, which is a good sign. Their callback landed 17 minutes after I requested it, which genuinely surprised me. The Kia EV6 feels better judged in real life than it did on paper."

"No messing about here — worth the five stars."

"The whole process never drifted and the kind of service that keeps you coming back."

"No hard sell at any point. Their callback landed 31 minutes after I requested it, which genuinely surprised me. It was just well handled from end to end."

"We went for the vauxhall corsa in the end and it has been spot on for wedding kit and long saturdays, but the first confirmation email went into silence for a bit."

"I only wanted something simple and well run. They checked the spec line by line before placing the order so I didn't get caught by an avoidable mistake. We went for the Fiat 500e in the end and it has been spot on for rainy nursery drop-offs. Would happily use them again."

"I was replacing a car at exactly the wrong time. Marek talked me through the contract in plain English instead of reading at me. For rainy nursery drop-offs, the Citroen e-C4 has been exactly the right tool. It all felt very normal and competent, which I mean as a compliment."

"Everything after the first enquiry felt organised. They handled the awkward timing with my old insurer better than the insurer did. The Nissan Qashqai has slotted in exactly as hoped."

"I wanted the process to feel boring in a good way. They arranged charger installation for the following Monday. We went for the Nissan Leaf in the end and it has been spot on for airport collections. It all felt very normal and competent, which I mean as a compliment."

"The quote stayed simple and the easiest part of my month."

"Overall it all made sense, made the whole thing easy."

"Nothing flashy, just really well done and it felt like dealing with adults."

"The handover was handled better than expected and properly handled from start to finish."

"For me it was smooth, one of the few things lately that just worked."

"Niamh was the first person who made the whole thing feel straightforward. The quote stayed exactly where it started rather than growing mystery fees halfway through. It was just well handled from end to end."

"The paperwork stayed simple and one of the few things lately that just worked."

"The jeep avenger has been a very good fit for gym-to-gym hops and glad I went with these."

"Chloe was helpful throughout. I just wish there was one small wobble with the handover time. Everything after that was pretty tidy."

"I needed someone to be clear, quick, and normal. The paperwork arrived in one tidy pack with the important bits easy to spot. That was basically the whole experience."

"Best quote I had, but more importantly I never felt like I was being worked. The delivery handover took about 24 minutes and included phone pairing plus the practical controls. The BMW i4 feels better judged in real life than it did on paper."

"Everything after the first enquiry felt organised. My cancelled first order was refunded cleanly with no argument and no random deductions. The Vauxhall Mokka has slotted in exactly as hoped."

"The whole thing felt organised, the easiest part of my month."

"Far easier than I expected, glad I went with these."

"Marek was the first person who made the whole thing feel straightforward. The portal login glitched once, support sorted it in 41 minutes, and that was that. Would happily use them again."

"The important things were done properly. The Hyundai Kona turned up cleaner than my last two dealer handovers combined. I only held back a star because the welcome pack landed later than expected."

"Still happy overall — the app needed one extra nudge at the start."

"Would still recommend them — the early communication was a little patchy."

"Dealer conversations before this had already worn me out. Aisha sent over a video walkaround before I signed and it answered the bits I was actually worried about. We went for the Audi A3 in the end and it has been spot on for rainy nursery drop-offs. It was just well handled from end to end."

"Honestly it was smooth, made the whole thing easy."

"I needed someone to be clear, quick, and normal. They arranged charger installation for the same fortnight. That was basically the whole experience."

"For me it was well handled, the car has been spot on so far."

"The updates was handled better than expected and the easiest part of my month."

"Really easy overall — nothing to complain about on my side."

"I found them late one night and expected to chase everything after that. They flagged a lead time of 8 weeks and then beat it by 3 week. The BYD Dolphin feels better judged in real life than it did on paper. That is about as clean a buying experience as I've had."

"Owen was helpful, the first update took longer than it should have."

"Exactly the sort of service you hope for and rarely get and it all felt very straightforward."

"The handover came through when they should and one of the few things lately that just worked."

"Still pleased overall — delivery timing moved once."

"Pretty good overall and definitely better than the dealer chat I had before. Even the boring admin bits were quicker than the last dealership experience I had. Minor gripe: the courier window could have been tighter."

"I found them late one night and expected to chase everything after that. My cancelled first order was refunded cleanly with no argument and no random deductions. The Honda Civic now handles rainy nursery drop-offs without ever feeling like hard work. I would point another buyer their way."

"We went for the kia niro in the end and it has been spot on for all the dull daily stuff a car has to nail, but the courier window could have been tighter."

"It made a stressful job feel oddly easy and they kept it moving without pestering me."

"Good enough that I'd still recommend it — there was one small wobble with the handover time."

"The quote never drifted and a very clean experience overall."

"Everything after the first enquiry felt organised. WhatsApp updates meant I could ask silly questions between meetings and still get useful answers. The Mercedes EQA has slotted in exactly as hoped."

"Best quote I had, but more importantly nobody moved the goalposts. Marek answered a Saturday call before 9.15am and sounded awake enough to help. Choosing the Honda CR-V was the right sort of practical decision rather than a compromise."

"I had very little patience left after the last car situation. Marek answered a Saturday call before 9.15am and sounded awake enough to help. The Fiat 500e now handles tight town parking without ever feeling like hard work. Five stars from me without any theatre around it."

"Nothing flashy, just really well done and best quote I found without the usual nonsense."

"The handover was quick and useful, properly handled from start to finish."

"Best quote I had, but more importantly the process stayed clear. I got the feeling they had actually read my situation rather than dropping me into a template. The BYD Dolphin turned up cleaner than my last two dealer handovers combined."

"They kept it moving without pestering me, would send a mate their way."

"Still pleased overall — there was one small wobble with the handover time."

"Best quote I had, but more importantly I never felt like I was being worked. They checked the spec line by line before placing the order so I didn't get caught by an avoidable mistake. The Land Rover Discovery Sport arrived exactly as specced, which shouldn't feel rare but somehow does."

"The paperwork was handled better than expected and exactly how this should be done."

"First time doing this online so I was a bit wary. Most of it was handled well. The only snag was that the early communication was a little patchy. We went for the Volvo XC60 in the end and it has been spot on for tight town parking."

"It was just well handled from end to end and best quote I found without the usual nonsense."

"The whole process was properly explained and nothing to complain about on my side."

"I was replacing a car at exactly the wrong time. Insurance came in about £96 lower than I'd budgeted, which helped the whole deal make sense. The BMW i4 arrived exactly as specced, which shouldn't feel rare but somehow does. It made a stressful job feel oddly easy."

"I wanted a calm process more than anything. They flagged a lead time of 6 weeks and then beat it by 3 weeks. The Hyundai Kona arrived exactly as specced, which shouldn't feel rare but somehow does."

"Good, clear service throughout — would send a mate their way."

"Would have been five if the courier window could have been tighter. My cancelled first order was refunded cleanly with no argument and no random deductions. Still a decent experience in the round."

"The whole process never drifted and happy to leave a review for this one."

"The main thing for me was getting it sorted without drama. They arranged charger installation for the following Monday. A month in and the Mercedes A-Class is doing exactly what I needed it to. Five stars from me without any theatre around it."

"Everything landed when they said it would, nothing to complain about on my side."

"The handover was handled better than expected and happy to leave a review for this one."

"Better than I expected — would recommend them without overthinking it."

"Chloe was helpful throughout. I just wish the portal login was a bit annoying on day one. Everything after that was pretty tidy."

"I had very little patience left after the last car situation. WhatsApp updates meant I could ask silly questions between meetings and still get useful answers. Choosing the Subaru Forester was the right sort of practical decision rather than a compromise. Exactly the sort of service you hope for and rarely get."

"This was meant to be a practical decision, nothing fancy. Most of it was handled well. The only snag was that the first confirmation email went into silence for a bit. Ended up with the MG ZS EV and it has slotted straight into shopping runs and Sunday lunches."

"That is about as clean a buying experience as I've had and it all felt very straightforward."

"Would have been five if the early communication was a little patchy. They flagged a lead time of 10 weeks and then beat it by 1 week. Still a decent experience in the round."

"Would happily use them again and best quote I found without the usual nonsense."

"Pretty good overall and definitely better than the dealer chat I had before. They checked the spec line by line before placing the order so I didn't get caught by an avoidable mistake. Minor gripe: the first update took longer than it should have."

"Far easier than I expected, a very clean experience overall."

"That is about as clean a buying experience as I've had and they got on with it without theatrics."

"A decent experience overall but the early communication was a little patchy."

"No major complaints from me. The portal login glitched once, support sorted it in 41 minutes, and that was that. I just knocked one star off because the courier window could have been tighter."

"Good experience overall. Liam sent over a video walkaround before I signed and it answered the bits I was actually worried about. Only reason it is four not five is the early communication was a little patchy. The small issue never outweighed the good bits."

"I wanted a calm process more than anything. Road tax being handled automatically was one less admin job hanging over me. Ended up with the Range Rover Evoque and it has slotted straight into rainy nursery drop-offs."

"The process was calm from start to finish, nothing to complain about on my side."

"No major complaints from me. They arranged charger installation for nine days later. I just knocked one star off because there was one small wobble with the handover time."

"Ended up with the vw id.3 and it has slotted straight into gravel-drive mornings and nothing to complain about on my side."

"The quote made sense straight away, a very clean experience overall."

"The quote was handled better than expected and would send a mate their way."

"Solid enough from my side but the first update took longer than it should have."

"Good experience overall. They reworked the mileage to 18,000 a year instead of pushing a generic figure. Only reason it is four not five is the app needed one extra nudge at the start. It was decent overall and the car has been spot on."

"Niamh was helpful throughout. I just wish the welcome pack landed later than expected. Everything after that was pretty tidy."

"I was mostly bothered about cost, timing, and not being messed about. Their callback landed 11 minutes after I requested it, which genuinely surprised me. I was unsure until delivery day, but the BMW X1 has won me over quickly. Five stars from me without any theatre around it."

"The dealer route had already drained me. This was the opposite of that. I got the feeling they had actually read my situation rather than dropping me into a template. The whole process felt properly looked after."

"Not much to say really, which is a good sign. I got the feeling they had actually read my situation rather than dropping me into a template. We went for the Jeep Avenger in the end and it has been spot on for gym-to-gym hops."